Frequently Asked Questions (FAQ)

You will find the McCord Stewart Museum’s admission fees here.

You must reserve your visit to the Museum by purchasing tickets online (mandatory).

• Online booking
  You can buy your tickets online here.
  Present your ticket at the Admission desk in the main lobby.

No, when you buy tickets online, you can print them or present the electronic version on your mobile device.

We accept payment by cash, Canadian debit card (Interac), and Visa and Mastercard credit card, including UnionPay and American Express.

Yes, to help us provide you with a safe visitor experience, you must reserve your visit to the Museum.
Reserve your ticket online here.

For questions concerning the Admission Desk, please contact our team:

• 514 861-6701, ext. 1234
• info@mccord-stewart.ca

You can get a refund if you cancel up to 24 hours before the planned date. Warning: Tickets for some special events are not refundable. Please read the terms of sale when buying or booking.

Yes, all admission fees include taxes.

Yes, the Museum is busiest on weekends and Wednesday evenings.

The McCord Stewart Museum is in downtown Montreal, across from McGill University. It’s accessible via McGill metro station (green line) or the 24 bus on Sherbrooke Street. The group entrance is at 2175 Victoria Street (west side of the Museum).
Find more information on our Location and Directions page.

You will find the McCord Stewart Museum’s opening hours here.

Yes, the McCord Stewart Museum is open on some holidays with the following exceptions :

• Christmas – Monday, December 25: Closed
• Boxing Day – Tuesday, December 26: Noon to 5 p.m.
• New Year’s Day – Monday, January 1: Closed
• Day after New Year’s – Tuesday, January 2: Noon to 5 p.m.
• Easter Monday – April 1: Closed
• Victoria Day – Monday, May 20: Closed

Admission to the McCord Stewart Museum is free to Quebeckers with proof of residency the first Sunday of every month. Reservations required, reserve your ticket online here.

Yes, there are commercial parking lots nearby:

• 2001 McGill College Avenue, Place Mercantile (entrance on Victoria)
• 2020 University Avenue (entrance on President Kennedy)
• 1981 McGill College Avenue (entrance on President Kennedy)

Find more information on our Location and Directions page.

Yes, the Museum has reserved access for people with disabilities. It’s at 2175 Victoria Street (west side of the Museum). Three wheelchairs are available free of charge to visitors, without reservations.

Yes, the Museum is accessible to people with strollers. Please use the entrance at 2175 Victoria Street (west side of the Museum).

No, pets are not allowed at the McCord Stewart. But assistance or guide dogs for people with visual impairments, hearing impairments or reduced mobility are allowed. We reserve the right to ask for proof that it is an assistance or service dog.

The Museum offers all sorts. For an overview, see activities for families.

Yes, there are tours that are adapted so they’re more fun for small children:

• Different tours are suggested depending on the exhibitions that are on, in order to help you arrange your visit for the time you have available, your interests and the season.
• Some temporary exhibitions are also designed for children.

Security guards wearing ID badges are stationed throughout the Museum. A lost child can ask any of them for help. Any child found will immediately be taken under the wing of the guard, who will follow the procedure to find the adult they were with. Similarly, you may ask a security guard if you lose track of your child.

The length of a visit depends on the person and the exhibition chosen. We recommend that you plan to spend between 45 min to 1 h 30 per exhibition.

Yes, the Museum’s Education Programs offer participatory tours for all current exhibitions, in English and French. To find out the hours, go to the page for the exhibition you’re interested in.

Yes, you can use a camera without flash or a videocam at the McCord Stewart Museum.

Yes, the Museum has a free cloakroom with lockable lockers.

Yes, there are changing tables in the men’s and women’s washrooms on Level V (ground floor). There’s no place set aside for nursing at the Museum.

Yes, you can get something to eat at the McCord Stewart Museum’s Café Notman.
Check out the opening hours and menu.
For group bookings, please call 514-398-7100, ext. 1306.

Yes, public wireless Internet access is free inside the Museum.

Yes, all the Museum’s rooms are air-conditioned.

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